Privacy Policy
Privacy Policy
Effective Date: 1 September 2025
The following document sets for the Privacy Policy for the Kirra Cold Brew Pty Ltd.'s website www.kirracoldbrew.com.au. Kirra Cold Brew Pty Ltd is committed to providing you with the best possible customer service experience. Kirra Cold Brew Pty Ltd is bound by the Privacy Act 1988 (Cth), which sets out several principles concerning the privacy of individuals.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Kirra Cold Brew Pty Ltd customer support features you are required to submit personally identifiable information. This may include but not limited to your full name and address. We may from time to time also use Google Web Analytics to provide us with a better understanding of our customer’s requirements and is used only by us and not shared to any other Third Party.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Kirra Cold Brew Pty Ltd takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
From time to time, Kirra Cold Brew Pty Ltd may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Changes to this Privacy Policy
Kirra Cold Brew Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Kirra Cold Brew Pty Ltd reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Security and fraud prevention
Kirra Cold Brew Pty Ltd may use your personal information to detect, investigate or act against possible fraudulent, illegal or malicious activity. If you believe you have been a victim of fraud, please contact your financial institution in the first instance.